Retail Customer Experience Specialist

Dollar Tree, Inc.; Waukegan (IL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Waukegan, IL is seeking a Part-time Customer Service Associate to deliver a great shopping experience.

You will assist customers, manage transactions at the cash register, and help unload trucks and stock replenishment throughout the store, following productivity standards. You must be able to lift 30–50 lbs, maintain a safe, friendly environment, and keep the store clean including bathrooms.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments preferred.
• Ability to follow instructions and interpret operational documents required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain store cleanliness, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem-solving

Lifting

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Waukegan, IL is seeking a Part-time Customer Service Associate to deliver a great shopping experience.

You will assist customers, manage transactions at the cash register, and help unload trucks and stock replenishment throughout the store, following productivity standards. You must be able to lift 30–50 lbs, maintain a safe, friendly environment, and keep the store clean including bathrooms.