Retail Customer Experience Specialist (Part-Time)

Dollar Tree, Inc.; Decatur (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Decatur, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, maintain store cleanliness, stock merchandise, unload trucks, and help ensure safety and professionalism.

The role emphasizes strong communication, organizational and problem-solving skills, with a high school diploma preferred and ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, bathrooms, floors, trash and neat presentation.
• Other duties as assigned.

Skills

Customer service

Communication

Lifting 30-50 lbs

Sales transactions

Organization

Education

High school diploma or equivalent

Job description

Dollar Tree in Decatur, IL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process sales at the register, maintain store cleanliness, stock merchandise, unload trucks, and help ensure safety and professionalism.

The role emphasizes strong communication, organizational and problem-solving skills, with a high school diploma preferred and ability to lift up to 50 lbs.