Part-Time Retail Customer Experience Specialist

Dollar Tree, Inc.; Wonder Lake (IL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is hiring a Customer Service Associate in Illinois to provide friendly service, assist customers, process transactions, and help with stocking and store upkeep. The role emphasizes safety, accuracy, and a positive store environment.

The position is part-time with duties including merchandise receipt, unloading, and operating within productivity standards. Strong communication and organizational skills are essential.

Qualifications

• Experience in customer service roles, especially retail, hotel, restaurant, grocery, or drug store environments.
• Ability to follow written or spoken instructions and interpret operational documents.
• Strong organizational and communication abilities required.
• Must be able to lift 30 to 50 lbs and perform physical tasks.
• Demonstrated customer service excellence and relationship management.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and unload trucks, stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Keep store clean, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service experience

Follow instructions

Organizational skills

Communication skills

Problem solving

Decision making

Ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring a Customer Service Associate in Illinois to provide friendly service, assist customers, process transactions, and help with stocking and store upkeep. The role emphasizes safety, accuracy, and a positive store environment.

The position is part-time with duties including merchandise receipt, unloading, and operating within productivity standards. Strong communication and organizational skills are essential.