Retail Customer Experience Specialist

The TJX Companies, Inc.; Woodhaven (MI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation assistance

Bereavement leave

401(k) matching

Child care discounts

Cell phone discounts

Pet insurance

Legal insurance

Credit union access

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, invites you to join our store team in Woodhaven, MI. You will deliver a highly satisfied customer experience through engaging with customers and maintaining a clean, organized store environment.

You will handle purchases, returns, and promote credit/loyalty programs while upholding merchandising standards and safety policies. A strong customer service mindset and ability to multi-task are essential for success.

Qualifications

• Excellent customer service skills and ability to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changes in direction or unexpected situations.

Responsibilities

• Role models exceptional customer service with both in-store and online interactions.
• Operates registers accurately for purchases and returns, and promotes credit/loyalty programs.
• Maintains merchandising standards and store cleanliness; assists in store recovery as needed.
• Supports safety and loss-prevention initiatives and follows labor policies.

Skills

Customer service

Flex schedule

Communication

Multi-tasking

Lifting

Retail experience

Job description

Marshalls, part of The TJX Companies, invites you to join our store team in Woodhaven, MI. You will deliver a highly satisfied customer experience through engaging with customers and maintaining a clean, organized store environment.

You will handle purchases, returns, and promote credit/loyalty programs while upholding merchandising standards and safety policies. A strong customer service mindset and ability to multi-task are essential for success.