Retail Customer Experience Specialist

The TJX Companies, Inc.; Williamsburg (VA); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

Marshalls in Williamsburg, VA is seeking a customer-focused associate to deliver an outstanding shopping experience. You will engage with customers, process transactions, uphold store standards, and support various departments as needed.

The role requires a flexible schedule, strong communication, and attention to detail. Join a diverse team within the TJX family, with discounts and growth opportunities.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational abilities.
• Ability to multitask and adapt to changes.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience.
• Accurately ring purchases and returns per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and organization.
• Support loss prevention and safety policies.
• Participate in store recovery and tasks as needed.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

Marshalls in Williamsburg, VA is seeking a customer-focused associate to deliver an outstanding shopping experience. You will engage with customers, process transactions, uphold store standards, and support various departments as needed.

The role requires a flexible schedule, strong communication, and attention to detail. Join a diverse team within the TJX family, with discounts and growth opportunities.