Retail Associate — Customer Experience Pro

The TJX Companies, Inc.; Delafield (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Associate discount

401(k) Match

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a store associate to deliver a highly satisfying customer experience across our retail locations. You will engage with customers, follow loss prevention standards, and support multiple store areas to meet business needs.

Responsibilities include processing transactions, promoting loyalty programs, maintaining store cleanliness, and participating in safety and recovery efforts throughout the day.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Excellent customer service

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Lifting heavy objects

Job description

The TJX Companies, Inc. is seeking a store associate to deliver a highly satisfying customer experience across our retail locations. You will engage with customers, follow loss prevention standards, and support multiple store areas to meet business needs.

Responsibilities include processing transactions, promoting loyalty programs, maintaining store cleanliness, and participating in safety and recovery efforts throughout the day.