Retail Customer Experience Specialist

Dollar Tree Stores INC; Riverside (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Educational assistance

Retirement plans

Employee Assistance Program

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, operate the register, stock shelves, and keep the store clean and safe. You will also help unload merchandise and participate in restocking to meet productivity standards.

We value friendly interactions, reliability, and the ability to follow instructions. This role offers opportunities to grow within a nationwide retail team and provides benefits and training to

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Customer service

Communication skills

Problem-solving

Teamwork

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, operate the register, stock shelves, and keep the store clean and safe. You will also help unload merchandise and participate in restocking to meet productivity standards.

We value friendly interactions, reliability, and the ability to follow instructions. This role offers opportunities to grow within a nationwide retail team and provides benefits and training to