Retail Customer Experience Associate

Dollar Tree Stores INC; Lebanon (NH); On-site; USD 19,000 - 23,000; Full time

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, process transactions, and help maintain a safe, clean store.

The role emphasizes teamwork, attentive service, and merchandise replenishment, with responsibilities including unloading shipments, stocking shelves, and upholding company standards in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

Customer service

Retail experience

Follow instructions

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. You will assist customers with questions, process transactions, and help maintain a safe, clean store.

The role emphasizes teamwork, attentive service, and merchandise replenishment, with responsibilities including unloading shipments, stocking shelves, and upholding company standards in a fast-paced retail environment.