Retail Merchandiser & Customer Experience Pro

The TJX Companies, Inc.; Philadelphia (Philadelphia County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) matching

Health/dental/vision

Life insurance

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a store associate in the United States to deliver exceptional customer experiences and maintain a clean, organized store environment. You may be cross-trained across areas to support business needs while following operating procedures.

Responsibilities include handling purchases, returns, and cash with accuracy, promoting credit and loyalty programs, and contributing to loss prevention efforts. A flexible schedule and strong communication are required.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multitask and adapt to changes.
• Retail customer experience preferred.

Responsibilities

• Provide excellent customer experience and follow service principles.
• Uphold store standards and loss prevention.
• Cross-train in multiple store areas as needed.
• Ring purchases/returns accurately and handle cash.
• Promote credit and loyalty programs.
• Prepare merchandise for the floor per procedures.
• Support store recovery and cleanliness.
• Maintain organized and safe sales floor.
• Accept feedback graciously.
• Adhere to labor laws and company policies.
• Support shrink reduction initiatives.
• Participate in safety awareness.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Teamwork

Job description

The TJX Companies, Inc. is seeking a store associate in the United States to deliver exceptional customer experiences and maintain a clean, organized store environment. You may be cross-trained across areas to support business needs while following operating procedures.

Responsibilities include handling purchases, returns, and cash with accuracy, promoting credit and loyalty programs, and contributing to loss prevention efforts. A flexible schedule and strong communication are required.