Food Service & Customer Experience Specialist

H-E-B; Denton (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

H-E-B in Denton, TX is seeking a Food Service Representative to maintain a stocked, clean department while delivering outstanding customer support. You will prepare, package, and merchandise fresh products daily, ensuring food safety and sanitation standards are met.

The role includes taking orders, answering questions, and guiding customers with product selections, using basic product knowledge to drive department sales. Prioritize customer satisfaction in a fast-paced grocery setting.

Qualifications

• Knowledge of computer systems and equipment is required.
• Strong customer service skills are essential.
• Clear communication and interpersonal abilities are needed.
• Proficient reading and writing skills are expected.
• Ability to plan, organize, and work quickly in a busy setting.

Responsibilities

• Provides superior customer service.
• Takes orders from customers by telephone or in person.
• Answers questions and assists with product selections.
• Uses suggestive selling to meet customer needs.
• Prepares, packages, and merchandises products daily.
• Cleans and sanitizes display cases and maintains equipment.

Skills

Customer service

Communication

Interpersonal skills

Reading & writing

Planning & organizing

Fast-paced work

Computer systems knowledge

Education

HS Diploma or GED or equivalent

Job description

H-E-B in Denton, TX is seeking a Food Service Representative to maintain a stocked, clean department while delivering outstanding customer support. You will prepare, package, and merchandise fresh products daily, ensuring food safety and sanitation standards are met.

The role includes taking orders, answering questions, and guiding customers with product selections, using basic product knowledge to drive department sales. Prioritize customer satisfaction in a fast-paced grocery setting.