Retail Customer Service & Merchandising Associate

H.E.B.; Plano (TX); On-site; USD 32,000 - 38,000; Full time

Job summary

H.E.B. in Plano, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior customer service. You will stock, rotate products, and ensure safety/sanitation standards are met daily.

The role requires friendly staff to assist customers, answer product questions, and help locate items across the store. Responsibilities include inventory support, signage creation, display maintenance, and collaboration with night crews and truck arrivals.

Qualifications

• Strong customer service skills expected.
• Excellent communication and interpersonal abilities.
• Good reading and writing skills required.
• Ability to plan, organize, and manage time effectively.

Responsibilities

• Stocking and rotating items daily to keep department well stocked.
• Assist with inventory control, loads/unloads, and moves product.
• Maintain safety, sanitation, and department standards at all times.
• Provide superior customer service and assist customers with selections.

Skills

Customer service

Communication

Interpersonal skills

Planning & organizing

Education

HS Diploma or GED

Job description

H.E.B. in Plano, TX is seeking a Customer Service Representative to maintain a well-stocked department while delivering superior customer service. You will stock, rotate products, and ensure safety/sanitation standards are met daily.

The role requires friendly staff to assist customers, answer product questions, and help locate items across the store. Responsibilities include inventory support, signage creation, display maintenance, and collaboration with night crews and truck arrivals.