Retail Customer Experience Specialist

dollartree; Newtown (CT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Newtown, CT is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, maintain store cleanliness, stock merchandise, and help unload shipments.

The role emphasizes friendly interactions, safety, and respecting coworkers, with part-time hours and opportunities to grow. Prior retail customer service experience and the ability to lift 30–50 lbs are preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness, including bathrooms, floors, and trash disposal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Retail experience

Communication

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Newtown, CT is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, handle sales transactions at the register, maintain store cleanliness, stock merchandise, and help unload shipments.

The role emphasizes friendly interactions, safety, and respecting coworkers, with part-time hours and opportunities to grow. Prior retail customer service experience and the ability to lift 30–50 lbs are preferred.