Retail Customer Experience Associate

Dollar Tree Stores; Hartford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

EAP

Retirement plans

Educational assistance

More benefits

Job summary

Dollar Tree Stores in Hartford, CT is seeking a Customer Service Associate to deliver a friendly shopping experience. The role involves assisting customers, processing transactions, and helping with stock.

You will help maintain store cleanliness, safety, and a respectful environment while handling merchandise and communicating with teammates and leaders. The position requires a high school diploma or equivalent and prior retail or service experience is preferred; ability to lift 30–50 lbs is

Qualifications

• High school diploma or equivalent preferred
• Experience in customer service in retail or related field
• Ability to follow instructions and read operating documents
• Able to lift 30–50 lbs and stand for long periods
• Excellent customer service and relationship skills
• Strong organization and communication skills
• Strong problem-solving and decision-making abilities

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions at cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked and recover merchandise
• Receive merchandise and assist with unloading trucks
• Ensure a safe, respectful environment with professional interactions
• Maintain store cleanliness including bathrooms, floors, trash
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Organizational skills

Physical strength

Education

High school diploma or equivalent

Job description

Dollar Tree Stores in Hartford, CT is seeking a Customer Service Associate to deliver a friendly shopping experience. The role involves assisting customers, processing transactions, and helping with stock.

You will help maintain store cleanliness, safety, and a respectful environment while handling merchandise and communicating with teammates and leaders. The position requires a high school diploma or equivalent and prior retail or service experience is preferred; ability to lift 30–50 lbs is