Retail Customer Experience Associate I

dollartree; Gales Ferry (CT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Connecticut seeks a Customer Service Associate to deliver a first-class shopping experience. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role demands physical effort including lifting and walking throughout shifts, with emphasis on friendly, professional interactions. Ideal candidates have a high school diploma, prior customer service experience in retail or related fields, and strong organizational and

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Maintain a clean, safe, and presentable store environment.
• Other duties as assigned.

Skills

Customer Service

Cash Handling

Communication

Physical Endurance

Problem Solving

Teamwork

Education

High School Diploma or equivalent

Job description

Dollar Tree in Connecticut seeks a Customer Service Associate to deliver a first-class shopping experience. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role demands physical effort including lifting and walking throughout shifts, with emphasis on friendly, professional interactions. Ideal candidates have a high school diploma, prior customer service experience in retail or related fields, and strong organizational and