Retail Customer Experience Specialist

dollartree; Warner Robins (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store clean and stocked.

This role requires excellent customer service, strong communication, and the ability to lift 30–50 lbs, with duties including stocking, unloading trucks, and maintaining a safe environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail or customer service experience preferred.
• Ability to read and follow operational instructions.
• Ability to lift 30–50 lbs and stand for long periods.
• Excellent customer service and communication skills required.
• Must maintain a positive and respectful environment.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Ensure a clean, safe, and presentable store.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Education

High school diploma

Tools

POS system

Job description

Dollar Tree is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You will assist customers, manage transactions at the register, and help keep the store clean and stocked.

This role requires excellent customer service, strong communication, and the ability to lift 30–50 lbs, with duties including stocking, unloading trucks, and maintaining a safe environment.