Retail Customer Experience Specialist

Dollar Tree, Inc.; Muskego (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Muskego, Wisconsin to deliver a great shopping experience. You will assist customers, process transactions, keep stores stocked, maintain safety and store cleanliness, and support merchandising efforts.

The role requires strong communication and organizational skills, the ability to lift 30–50 lbs, and prior retail or customer service experience is preferred. This is a part-time position with opportunities to grow within the team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and stand/walk for extended periods.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment.
• Foster a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms and floors.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Teamwork

Problem solving

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Muskego, Wisconsin to deliver a great shopping experience. You will assist customers, process transactions, keep stores stocked, maintain safety and store cleanliness, and support merchandising efforts.

The role requires strong communication and organizational skills, the ability to lift 30–50 lbs, and prior retail or customer service experience is preferred. This is a part-time position with opportunities to grow within the team.