Retail Customer Experience Specialist - Part Time

Dollar Tree, Inc.; Manitowoc (WI); On-site; USD 24,000 - 32,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Manitowoc, Wisconsin location. The role focuses on delivering a great shopping experience, assisting customers with questions, handling transactions at the cash register, and maintaining store safety and cleanliness.

Responsibilities include stocking, receiving merchandise, and unloading trucks while meeting productivity standards. The position requires strong customer service and communication skills, with physical ability to

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with professional interactions with customers, associates, and leaders.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash and neat presentation.
• Other duties as assigned.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Physical lifting

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our Manitowoc, Wisconsin location. The role focuses on delivering a great shopping experience, assisting customers with questions, handling transactions at the cash register, and maintaining store safety and cleanliness.

Responsibilities include stocking, receiving merchandise, and unloading trucks while meeting productivity standards. The position requires strong customer service and communication skills, with physical ability to