Retail Customer Experience Associate

Dollar Tree, Inc.; Delafield (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate to deliver a great shopping experience at our Delafield, WI location. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role requires ability to lift 30–50 lbs, strong customer service, and effective communication. It is a part-time position with opportunities to grow within a supportive retail team.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hospitality, grocery, or drug store highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, kneeling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist unloading trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain store cleanliness, including restrooms, floors, and trash disposal.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Education

High school diploma

Job description

Dollar Tree is seeking a Customer Service Associate to deliver a great shopping experience at our Delafield, WI location. You will assist customers, handle transactions at the register, and help keep the store stocked and clean.

The role requires ability to lift 30–50 lbs, strong customer service, and effective communication. It is a part-time position with opportunities to grow within a supportive retail team.