Retail Customer Experience Specialist

Dollar Tree, Inc.; Fitchburg (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our Fitchburg, Wisconsin store. You will assist customers, process sales at the register, stock merchandise, and help unload deliveries while maintaining a clean, safe, and friendly shopping environment.

This part-time position requires good communication, the ability to lift 30–50 lbs, and a high school diploma or equivalent. We value reliable teamwork and customer-focused service.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment for customers and staff.
• Maintain cleanliness throughout the store, including bathrooms.
• Other duties as assigned.

Skills

Customer service

Strong communication

Organizational skills

Problem-solving

Ability to lift 30-50 lbs

Following instructions

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate to join our Fitchburg, Wisconsin store. You will assist customers, process sales at the register, stock merchandise, and help unload deliveries while maintaining a clean, safe, and friendly shopping environment.

This part-time position requires good communication, the ability to lift 30–50 lbs, and a high school diploma or equivalent. We value reliable teamwork and customer-focused service.