Retail Customer Experience Associate - Part Time

Dollar Tree, Inc.

Town of Oconomowoc (WI)

On-site

USD 17,000 - 22,000

Part time

14 days+

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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance
And much more!

Job summary

Dollar Tree, Inc. is seeking a part-time Customer Service Associate in Wisconsin to assist customers, manage transactions at the register, and keep the store stocked and clean. The role requires strong customer service skills and physical ability to lift 30–50 lbs.

The position emphasizes safe, friendly interactions with customers and team members, with responsibilities including unloading merchandise and maintaining store appearance. Part-time hours and local store duties apply.

Qualifications

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
  • Ability to follow instructions and interpret operational documents is required.
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
  • Excellent customer service and relationship management skills are required.
  • Strong organizational and communication skills are required.
  • Strong problem-solving and decision‑making skills are required.

Responsibilities

  • Assist customers with questions and recommendations.
  • Manage sales transactions while working assigned cash register.
  • Maintain security of cash and protect company assets.
  • Keep the store well-stocked, and recover merchandise.
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
  • Other duties as assigned*

Skills

Customer service experience
Follow instructions
Operational documents interpretation
Lifting 30–50 lbs
Customer service excellence
Organizational skills
Communication skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a part-time Customer Service Associate in Wisconsin to assist customers, manage transactions at the register, and keep the store stocked and clean. The role requires strong customer service skills and physical ability to lift 30–50 lbs.

The position emphasizes safe, friendly interactions with customers and team members, with responsibilities including unloading merchandise and maintaining store appearance. Part-time hours and local store duties apply.

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