Retail Customer Experience Specialist

Dollar Tree, Inc.; Holmen (WI); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate in Wisconsin. You will assist customers, handle transactions, and maintain store cleanliness and stocking while upholding safety and a welcoming environment.

The role emphasizes strong customer service, organizational skills, and teamwork with leaders and colleagues. The position is part-time and requires the ability to lift 30–50 lbs, stand for long periods, and follow operational instructions.

Qualifications

• High school diploma or equivalent is preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep the store clean, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned.

Skills

Customer service

Relationship management

Communication skills

Problem-solving

Organizational skills

Education

High school diploma

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate in Wisconsin. You will assist customers, handle transactions, and maintain store cleanliness and stocking while upholding safety and a welcoming environment.

The role emphasizes strong customer service, organizational skills, and teamwork with leaders and colleagues. The position is part-time and requires the ability to lift 30–50 lbs, stand for long periods, and follow operational instructions.