Retail Customer Experience Specialist

Dollar Tree, Inc.; Portage (WI); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree is seeking a Customer Service Associate in Portage, Wisconsin to provide a positive shopping experience. You will assist customers, handle transactions at the register, and help keep the store clean and well-stocked.

The role requires good communication and organizational skills, ability to lift up to 50 lbs, and previous retail or customer service experience is preferred. This is a part-time position with opportunities to grow within the store.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with customers, associates, and leaders.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Problem-solving

Ability to lift 30-50 lbs

Retail experience preferred

Education

High school diploma or equivalent

Job description

Dollar Tree is seeking a Customer Service Associate in Portage, Wisconsin to provide a positive shopping experience. You will assist customers, handle transactions at the register, and help keep the store clean and well-stocked.

The role requires good communication and organizational skills, ability to lift up to 50 lbs, and previous retail or customer service experience is preferred. This is a part-time position with opportunities to grow within the store.