Retail Customer Experience Specialist

The TJX Companies, Inc.; Midlothian (VA); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Health care options

Life insurance

Paid holidays

Job summary

Marshalls in Midlothian, VA is hiring a store associate to deliver exceptional customer service and maintain a welcoming store environment. You will engage with customers, process transactions, and support merchandising and safety standards.

Ideal candidates will have customer service experience, strong communication skills, and the ability to multi-task in a fast-paced retail setting. A flexible schedule and team-oriented attitude are required.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support multiple store areas as needed.
• Ring customer purchases/returns and handle cash accurately.
• Promote credit and loyalty programs.
• Maintain and uphold merchandising standards and clean store environment.
• Process and prepare merchandise for sale floor.
• Participate in store recovery and safety initiatives.
• Support shrink reduction programs and store compliance.

Skills

Customer service

Multi-tasking

Communication

Retail experience

Job description

Marshalls in Midlothian, VA is hiring a store associate to deliver exceptional customer service and maintain a welcoming store environment. You will engage with customers, process transactions, and support merchandising and safety standards.

Ideal candidates will have customer service experience, strong communication skills, and the ability to multi-task in a fast-paced retail setting. A flexible schedule and team-oriented attitude are required.