Retail Customer Experience Associate | Flexible Schedule

The TJX Companies, Inc.; Town of Texas (WI); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Employee assistance program

Job summary

Marshalls is hiring to deliver outstanding customer service in a fast-paced store environment. You will engage customers, maintain a clean and organized sales floor, and help support multiple areas of the store as needed.

The role emphasizes strong communication, the ability to multi-task, and adherence to company policies on loss prevention and merchandising. Starting pay is posted, with full benefits available to eligible associates.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Ability to lift heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding service standards.
• Adhere to operational, merchandising, and loss prevention standards.
• May be cross-trained to work in multiple store areas to support business needs.
• Ring purchases/returns accurately and manage cash handling per procedures.
• Promote credit and loyalty programs.
• Maintains store cleanliness and organizes merchandise on the sales floor.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Physical ability

Retail experience

Job description

Marshalls is hiring to deliver outstanding customer service in a fast-paced store environment. You will engage customers, maintain a clean and organized sales floor, and help support multiple areas of the store as needed.

The role emphasizes strong communication, the ability to multi-task, and adherence to company policies on loss prevention and merchandising. Starting pay is posted, with full benefits available to eligible associates.