Retail Customer Experience Specialist

Dollar Tree, Inc.; Miami Shores (FL); Sur place; USD 17 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Employee Assistance Program

Retirement plans

Educational Assistance

Résumé du poste

Dollar Tree is seeking a Customer Service Associate in Miami, FL to deliver a friendly shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

The position emphasizes safety, courtesy, and teamwork in a fast-paced environment. Responsibilities include greeting customers, answering questions, unloading merchandise, maintaining cash security, and upholding store standards.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsabilités

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Connaissances

Customer service

Follow instructions

Physical strength

Relationship management

Organizational skills

Communication skills

Problem solving

Formation

High school diploma

Description du poste

Dollar Tree is seeking a Customer Service Associate in Miami, FL to deliver a friendly shopping experience. You will assist customers, process transactions at the register, and help keep the store stocked and clean.

The position emphasizes safety, courtesy, and teamwork in a fast-paced environment. Responsibilities include greeting customers, answering questions, unloading merchandise, maintaining cash security, and upholding store standards.