Retail Customer Experience Specialist

Dollar Tree, Inc.; Beverly Hills (CA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement

Job summary

Dollar Tree, Inc. is hiring a Customer Service Associate to provide a friendly shopping experience for every guest. You will assist customers, process transactions at the cash register, and help maintain a clean, organized store environment.

You will also help with stock replenishment, receive merchandise, and ensure safety and respectful interactions with customers and team members. Part-time hours are available to fit flexible schedules and growth opportunities within the company.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned

Skills

Customer service experience

Follow instructions

Organizational skills

Communication skills

Problem-solving

Stamina & mobility

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is hiring a Customer Service Associate to provide a friendly shopping experience for every guest. You will assist customers, process transactions at the cash register, and help maintain a clean, organized store environment.

You will also help with stock replenishment, receive merchandise, and ensure safety and respectful interactions with customers and team members. Part-time hours are available to fit flexible schedules and growth opportunities within the company.