Retail Customer Experience Specialist

Dollar Tree, Inc.; Town of Wheaton (WI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You’ll assist customers with questions and recommendations, manage transactions at the register, and help keep the store stocked and clean.

You’ll unload merchandise, replenish stock, and maintain a safe, respectful environment while interacting with customers and coworkers. The role requires reliable lifting, strong communication, and a willingness to follow directions and adapt

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision‑making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.

Skills

Customer service

Excellent communication

Lifting 30-50 lbs

Retail experience

Following instructions

Organizational skills

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to join our team and deliver a great shopping experience. You’ll assist customers with questions and recommendations, manage transactions at the register, and help keep the store stocked and clean.

You’ll unload merchandise, replenish stock, and maintain a safe, respectful environment while interacting with customers and coworkers. The role requires reliable lifting, strong communication, and a willingness to follow directions and adapt