Retail Customer Experience Specialist

Dollar Tree, Inc.; Massachusetts; On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. is seeking a Part-time Customer Service Associate to deliver a welcoming shopping experience in our Massachusetts store. You will greet customers, answer questions, and assist with product recommendations while processing sales at the register.

You will help unload trucks, stock shelves, and keep the store clean and organized. This role emphasizes safety, excellent service, and teamwork with fellow associates and leaders; prior retail or customer service experience is preferred.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar setting preferred.
• Ability to follow instructions and read documents.
• Able to lift 30–50 lbs and stand/walk for long periods.
• Strong organizational and communication skills.
• Good problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain store security and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Unload shipments and stock replenishment per productivity standards.
• Maintain a clean, safe, and presentable store environment.
• Handle other duties as assigned.

Skills

Customer service

Cash handling

Communication

Physical stamina

Problem solving

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Part-time Customer Service Associate to deliver a welcoming shopping experience in our Massachusetts store. You will greet customers, answer questions, and assist with product recommendations while processing sales at the register.

You will help unload trucks, stock shelves, and keep the store clean and organized. This role emphasizes safety, excellent service, and teamwork with fellow associates and leaders; prior retail or customer service experience is preferred.