Retail Customer Experience Specialist

The TJX Companies, Inc.; Maplewood (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care FSA

Life insurance

Paid holidays/vacation/sick

Scholarship program

Referral bonuses

HSA

Pet & legal insurance

Credit union

Medical/dental/vision

Baby and dependent support

Job summary

Marshalls at USA Marshalls Store 0669 Maplewood MO is hiring a store associate to deliver a stellar customer experience and maintain a clean, organized store environment. The role may cross-train across store areas to meet business needs and support sales goals.

You will ring purchases, promote credit and loyalty programs, and uphold merchandising standards while adhering to labor laws and procedures. Retail experience is preferred.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multitasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and following customer experience principles.
• Cross-train to work in multiple areas of the store to support business needs.
• Accurately ring purchases and returns and handle cash according to procedures.
• Promote credit and loyalty programs to customers.
• Maintain store cleanliness and recover merchandising areas as needed.
• Support loss prevention programs and adhere to safety standards.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Job description

Marshalls at USA Marshalls Store 0669 Maplewood MO is hiring a store associate to deliver a stellar customer experience and maintain a clean, organized store environment. The role may cross-train across store areas to meet business needs and support sales goals.

You will ring purchases, promote credit and loyalty programs, and uphold merchandising standards while adhering to labor laws and procedures. Retail experience is preferred.