Retail Customer Experience Specialist

The TJX Companies, Inc.; Tracy (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

Marshalls at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards.

You may be cross-trained across departments, promote credit and loyalty programs, and help prepare merchandise for the sales floor while supporting safety and teamwork. The role emphasizes flexibility, strong communication, and attention to detail in a fast-paced retail environment, with

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining an organized store.
• Model established customer experience practices with internal and external customers.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and manage cash as per procedures.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery and safety initiatives.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting objects

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. is hiring a store associate to deliver a highly satisfied customer experience by engaging with customers, maintaining a clean store, and following loss prevention standards.

You may be cross-trained across departments, promote credit and loyalty programs, and help prepare merchandise for the sales floor while supporting safety and teamwork. The role emphasizes flexibility, strong communication, and attention to detail in a fast-paced retail environment, with