Part-Time Retail Customer Experience Pro

Family Dollar Stores Of Maryland LLC; District Heights (MD); On-site; USD 1,653,000 - 2,480,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of Maryland LLC is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions, and keep the store clean and well stocked.

The role requires strong customer service, communication, and problem-solving skills, with physical duties including lifting 30-50 lbs and frequent walking and standing. Part-time position with benefits and growth opportunities.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation.
• Other duties as assigned*

Skills

Customer service

Communication

Problem solving

Relationship management

Flexibility

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Maryland LLC is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions, and keep the store clean and well stocked.

The role requires strong customer service, communication, and problem-solving skills, with physical duties including lifting 30-50 lbs and frequent walking and standing. Part-time position with benefits and growth opportunities.