Retail Customer Experience Specialist

TJX

Houston (TX)

On-site

USD 18,000 - 19,000

Full time

4 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

Marshalls at TJX Companies in Houston seeks a customer-focused associate to deliver an excellent shopping experience and uphold store standards. You will engage customers, process transactions, and assist in merchandising and safety efforts.

The role requires flexibility, strong communication, and teamwork to support daily store operations. The position emphasizes helping customers with purchases, promoting rewards programs, and maintaining a clean, organized sales floor while adhering to

Qualifications

Excellent customer service skills.
Able to work a flexible schedule to support business needs.
Strong communication and organizational skills with attention to detail.
Capable of multi-tasking in a fast-paced environment.
Works effectively with peers and supervisors.

Responsibilities

Deliver a highly satisfied customer experience and maintain store standards.
Cross-train to work in multiple store areas as needed to support the business.
Ring up purchases, count change, and process returns accurately.
Promote credit and loyalty programs to customers.
Support merchandising and loss prevention standards and store recovery when needed.
Maintain cleanliness and overall organization of the sales floor.
Adhere to labor laws and company policies.