Retail Customer Experience Associate - Flexible Hours

The TJX Companies, Inc.; Houston (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Career development opportunities

Job summary

The Marshalls store in Houston, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfying customer experience while upholding store standards. You may cross-train across areas to support the business and keep the store clean and organized.

You bring excellent customer service, strong communication and the ability to multitask in a fast-paced retail setting. The role offers a competitive hourly wage starting at USD 13.00–13.50, with benefits such as associate

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases and returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Teamwork

Flexibility

Job description

The Marshalls store in Houston, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfying customer experience while upholding store standards. You may cross-train across areas to support the business and keep the store clean and organized.

You bring excellent customer service, strong communication and the ability to multitask in a fast-paced retail setting. The role offers a competitive hourly wage starting at USD 13.00–13.50, with benefits such as associate