Guest Experience Retail Associate

Ross Stores, Inc.; Cleveland (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a friendly Retail Associate to help customers have a positive shopping experience. You will greet customers, answer questions, and assist with merchandise, while keeping the sales floor clean and well-organized.

You will follow company best practices, operate registers, and support losses prevention and safety protocols to ensure a secure environment for customers and teammates.

Qualifications

• Effective communication with Customers and Associates.
• Ability to perform basic mathematical calculations.
• Willingness to stand for long periods and perform physical tasks.

Responsibilities

• Provide friendly greeting and assistance to customers on the sales floor.
• Maintain store cleanliness and ensure merchandise presentation on the floor.
• Operate the register and assist customers at checkout.
• Follow loss prevention and security procedures to protect people and merchandise.
• Support store leadership and collaborate with team to meet goals.

Skills

Customer service

Communication

Teamwork

Safety awareness

Tools

PDTs

Registers

POS system

Job description

Ross Stores, Inc. is seeking a friendly Retail Associate to help customers have a positive shopping experience. You will greet customers, answer questions, and assist with merchandise, while keeping the sales floor clean and well-organized.

You will follow company best practices, operate registers, and support losses prevention and safety protocols to ensure a secure environment for customers and teammates.