Retail Customer Experience Specialist

Winners Merchants International, L.P.; Garfield (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Credit union

Referral bonuses

Job summary

TJX Companies is seeking a customer-focused associate for its Marshalls store in Garfield, NJ. You will engage customers, maintain a clean store, and support multiple areas of the operation to meet business needs.

Role requires strong communication, organization, and the ability to multitask in a fast-paced retail environment. Flexible hours and a focus on delightful customer service are essential.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Accurately ring customer purchases and returns and count change.
• Promote credit and loyalty programs.
• Prepare merchandise for sales floor following procedures.
• Participate in store recovery, safety, and cleanliness initiatives.
• Support shrink reduction goals and programs.
• Other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Job description

TJX Companies is seeking a customer-focused associate for its Marshalls store in Garfield, NJ. You will engage customers, maintain a clean store, and support multiple areas of the operation to meet business needs.

Role requires strong communication, organization, and the ability to multitask in a fast-paced retail environment. Flexible hours and a focus on delightful customer service are essential.