Retail Customer Experience Specialist

The TJX Companies, Inc.; Fayetteville (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Marshalls at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience, engage with customers, and keep a clean, organized store environment.

Roles may include cross-training across store areas to support business needs and adherence to labor policies. Applicants should have strong customer service, communication, and multitasking abilities, with retail experience preferred.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Maintain a clean, organized store environment and follow operational standards.
• Support and participate in store operations across departments as needed.
• Promote credit and loyalty programs and ensure loss prevention measures are followed.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls at The TJX Companies, Inc. seeks team members to deliver a highly satisfying customer experience, engage with customers, and keep a clean, organized store environment.

Roles may include cross-training across store areas to support business needs and adherence to labor policies. Applicants should have strong customer service, communication, and multitasking abilities, with retail experience preferred.