Retail Customer Experience Specialist | Flexible Schedule

The TJX Companies, Inc.; Lenox (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

Marshalls at The TJX Companies, Inc. is hiring to deliver outstanding customer experiences in a fast-paced retail setting. You will engage with customers, process transactions, and uphold store standards while promoting loyalty programs and maintaining a clean, organized environment.

The role emphasizes teamwork, adaptability, and a respectful store culture, with opportunities across departments and ongoing development within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.

Responsibilities

• Model and deliver established customer experience practices with customers and team.
• Maintain a clean, organized store environment and follow operating procedures.
• Accurately ring customer purchases/returns and handle transactions per policy.
• Promote credit and loyalty programs and assist in merchandising processes.
• Support store safety, loss prevention, and recovery activities as needed.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Job description

Marshalls at The TJX Companies, Inc. is hiring to deliver outstanding customer experiences in a fast-paced retail setting. You will engage with customers, process transactions, and uphold store standards while promoting loyalty programs and maintaining a clean, organized environment.

The role emphasizes teamwork, adaptability, and a respectful store culture, with opportunities across departments and ongoing development within a Fortune 100 company.