Retail Customer Experience Specialist

The TJX Companies, Inc.; Decatur (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

HomeGoods, a division of The TJX Companies, Inc., is seeking a customer-focused associate at our Decatur, GA store. The role emphasizes delivering a highly satisfying customer experience, handling purchases, and maintaining a clean sales floor.

Training may include credit/loyalty promos and loss-prevention awareness. The position offers a starting hourly pay ranging from USD 13.25 to 13.75, with duties spanning various store areas as needed.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.

Responsibilities

• Model established customer experience practices for customers.
• Promote credit and loyalty programs.
• Process purchases and returns accurately per procedures.
• Maintain merchandising standards and prep merchandise for the sales floor.
• Support store recovery and maintain cleanliness.
• Adhere to labor laws and store policies.
• Participate in safety and shrink reduction efforts.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Adaptability

Lifting ability

Teamwork

Retail experience

POS system

Tools

POS system

Job description

HomeGoods, a division of The TJX Companies, Inc., is seeking a customer-focused associate at our Decatur, GA store. The role emphasizes delivering a highly satisfying customer experience, handling purchases, and maintaining a clean sales floor.

Training may include credit/loyalty promos and loss-prevention awareness. The position offers a starting hourly pay ranging from USD 13.25 to 13.75, with duties spanning various store areas as needed.