Retail Customer Experience Associate — Discount & Benefits

The TJX Companies, Inc.; Augusta (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Employee assistance program

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver an exceptional customer experience in a fast-paced retail environment in Augusta, GA. You will engage customers, maintain store standards, and support multiple areas of the store as needed.

This role emphasizes customer service excellence, teamwork, and adherence to policies. The position offers a flexible schedule, opportunities for growth, and benefits.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandising, and loss prevention standards.
• Cross-train to support multiple store areas as needed.
• Ring customer purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor per standards.
• Participate in store recovery and maintain store cleanliness.
• Support safety and labor law compliance.
• Assist in shrinking reduction initiatives.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Teamwork

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver an exceptional customer experience in a fast-paced retail environment in Augusta, GA. You will engage customers, maintain store standards, and support multiple areas of the store as needed.

This role emphasizes customer service excellence, teamwork, and adherence to policies. The position offers a flexible schedule, opportunities for growth, and benefits.