Retail Cashier & Customer Experience Specialist

The TJX Companies, Inc.; Sandusky (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Job summary

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, maintain a clean store, and participate in all store duties from merchandising to loss prevention.

The role may be cross-trained across areas to support the business. You should have strong customer service skills, be able to work a flexible schedule, and communicate effectively with teammates.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Multi-tasking

Communication

Adaptability

Job description

HomeGoods at The TJX Companies, Inc. is seeking a customer-focused team member to deliver an outstanding shopping experience. You will engage with customers, maintain a clean store, and participate in all store duties from merchandising to loss prevention.

The role may be cross-trained across areas to support the business. You should have strong customer service skills, be able to work a flexible schedule, and communicate effectively with teammates.