Retail Customer Experience Specialist

Dollar Tree Stores INC; Brooklyn (OH); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Health, dental, and vision insurance

Job summary

Dollar Tree Stores INC in Brooklyn, NY is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload shipments, and maintain a clean, safe store. Prior customer service in retail is preferred; you should be able to lift 30–50 lbs.

Join a team that values friendly, professional interactions, strong communication, and reliability in daily operations and customer care.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a clean, safe, and presentable store environment.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Brooklyn, NY is seeking a Customer Service Associate to help deliver a great shopping experience. You will assist customers, handle transactions at the register, stock shelves, unload shipments, and maintain a clean, safe store. Prior customer service in retail is preferred; you should be able to lift 30–50 lbs.

Join a team that values friendly, professional interactions, strong communication, and reliability in daily operations and customer care.