Retail Customer Experience Specialist

Petrofac; Hope Mills (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree is seeking a Customer Service Associate to join our store team to deliver a great shopping experience. You will assist customers, handle transactions at the register, maintain store cleanliness, stock merchandise, unload shipments, and ensure a safe, friendly environment for all visitors and staff.

We value high school graduates with prior customer service in retail or related fields, who can lift up to 50 lbs and follow detailed instructions.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Maintain the cleanliness throughout the store, including bathrooms, floors, trash, and neatness.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication

Organizational skills

Problem solving

Lifting heavy loads

Follow instructions

Education

High school diploma

Tools

Cash register

Job description

Dollar Tree is seeking a Customer Service Associate to join our store team to deliver a great shopping experience. You will assist customers, handle transactions at the register, maintain store cleanliness, stock merchandise, unload shipments, and ensure a safe, friendly environment for all visitors and staff.

We value high school graduates with prior customer service in retail or related fields, who can lift up to 50 lbs and follow detailed instructions.