Customer Service Associate I - Retail Support & Guest Care

Dollar Tree, Inc.; New York (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate in New York to ensure an excellent shopping experience for all customers. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness.

The ideal candidate should possess excellent customer service skills, organizational abilities, and be physically capable of handling various tasks, including lifting up to 50 lbs. The position offers various perks including health and educational assistance.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and meet physical demands.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Excellent customer service

Relationship management

Strong organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is seeking a Customer Service Associate in New York to ensure an excellent shopping experience for all customers. Responsibilities include assisting customers, managing transactions, and maintaining store cleanliness.

The ideal candidate should possess excellent customer service skills, organizational abilities, and be physically capable of handling various tasks, including lifting up to 50 lbs. The position offers various perks including health and educational assistance.