Retail Customer Experience Specialist

TJX; Bel Air (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

Referral bonuses

Job summary

TJX Stores are looking for team members to deliver excellent customer service, support multiple store areas, and maintain store standards in Bel Air, MD. You will engage with customers, process transactions, promote loyalty programs, and help keep the sales floor organized and safe.

Join a Fortune 100 company known for growth, diversity, and a strong benefits package. Prior retail experience is a plus, and the role offers competitive pay and a collaborative team culture.

Qualifications

• Demonstrates excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works effectively with peers and supervisors.

Responsibilities

• Deliver highly satisfied customer experiences by engaging with customers and maintaining a clean store.
• Cross-train across store areas to support business needs.
• Rings customer purchases/returns and handles cash accurately.
• Promotes credit and loyalty programs.
• Executes merchandising procedures and prepares merchandise for the floor.
• Participates in store recovery and maintains cleanliness and safety.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Teamwork

Job description

TJX Stores are looking for team members to deliver excellent customer service, support multiple store areas, and maintain store standards in Bel Air, MD. You will engage with customers, process transactions, promote loyalty programs, and help keep the sales floor organized and safe.

Join a Fortune 100 company known for growth, diversity, and a strong benefits package. Prior retail experience is a plus, and the role offers competitive pay and a collaborative team culture.