Seasonal Merchandising & Customer Experience Associate

TJX; Eldersburg (MD); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

TJX in Eldersburg, MD, is seeking a store associate to deliver exceptional customer service and uphold daily store operations. You will engage with customers, help manage purchases and returns, and maintain a clean, safe environment across the sales floor.

Candidates should be adaptable, detail-oriented, and able to multi-task in a fast-paced setting, with a preference for those with retail experience. Training may cover loss prevention and loyalty programs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers and maintaining a clean, organized store.
• Adheres to operational, merchandise, and loss prevention standards; may be cross-trained in multiple areas.
• Rings purchases/returns accurately and counts change back to customers following procedures.
• Promotes credit and loyalty programs and follows merchandising procedures and standards.
• Maintains store recovery, cleanliness, and safety; supports shrink reduction goals.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Teamwork

Adaptability

Job description

TJX in Eldersburg, MD, is seeking a store associate to deliver exceptional customer service and uphold daily store operations. You will engage with customers, help manage purchases and returns, and maintain a clean, safe environment across the sales floor.

Candidates should be adaptable, detail-oriented, and able to multi-task in a fast-paced setting, with a preference for those with retail experience. Training may cover loss prevention and loyalty programs.