Customer Experience Retail Associate (Flexible Schedule)

The TJX Companies, Inc.; Bel Air (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits (medical/dental/vision

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members in Bel Air, MD. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment.

The role supports operations across areas of the store and may be cross-trained to meet business needs. Ideal candidates show excellent customer service, strong communication, and detail orientation, with the ability to multi-task and adapt to changes in direction.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Accurately rings purchases/returns and counts change.
• Maintains store cleanliness and organization on the sales floor.
• Processes merchandise following procedures and standards.
• Supports shrink reduction goals and safety initiatives.
• Performs other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Adaptability

Heavy lifting

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members in Bel Air, MD. You will deliver a highly satisfied customer experience, engage with customers, and maintain a clean, organized store environment.

The role supports operations across areas of the store and may be cross-trained to meet business needs. Ideal candidates show excellent customer service, strong communication, and detail orientation, with the ability to multi-task and adapt to changes in direction.