Retail Merchandise Associate - Customer Experience & Employee Discount

The TJX Companies, Inc.; Towson (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Medical/dental/vision insurance

Life insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Towson, MD, is hiring for a retail associate to deliver a highly satisfying customer experience, greet shoppers, ring up purchases, and keep the store clean and organized.

You will engage with customers, promote loyalty programs, and support loss prevention and safety standards. This role requires strong communication, multi-tasking, and the ability to adapt to changing directions.

Qualifications

• Proven customer service experience in a retail setting.
• Ability to handle multiple tasks with accuracy and speed.
• Strong communication and interpersonal skills.

Responsibilities

• Model excellent customer service with internal and external customers.
• Ring up purchases and handle returns accurately.
• Promote credit and loyalty programs.
• Maintain merchandising and store cleanliness.
• Assist in store recovery and safety initiatives.
• Support diverse tasks across store areas as needed.
• Adhere to labor laws and store policies.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Team collaboration

Retail experience

Job description

The TJX Companies, Inc. in Towson, MD, is hiring for a retail associate to deliver a highly satisfying customer experience, greet shoppers, ring up purchases, and keep the store clean and organized.

You will engage with customers, promote loyalty programs, and support loss prevention and safety standards. This role requires strong communication, multi-tasking, and the ability to adapt to changing directions.