Retail Customer Experience Specialist

Ross Stores, Inc.; Austin (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Ross Stores, Inc. in Austin, TX is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with products, operate registers, and help maintain a clean, well-merchandised store.

The role emphasizes safety, teamwork, and brand representation. Prior retail exposure is helpful; we value friendly, professional behavior and reliability in this fast-paced environment.

Qualifications

• Ability to communicate with Customers and Associates in a friendly, respectful manner.
• Capable of basic math for transactions and receipts.
• Previous retail or customer service experience is a plus.

Responsibilities

• Greet Customers with eye contact and a smile, answering questions politely.
• Assist customers with merchandise and register transactions.
• Maintain a clean, organized sales floor and stock areas.
• Follow safety procedures and report hazards to leadership.
• Protect company assets and adhere to cash handling policies.
• Represent Ross Inc. with integrity and courtesy at all times.

Skills

Customer service

Communication

Safety awareness

Merchandise presentation

Team collaboration

Professionalism

Tools

Registers

PDTs

Cash handling

Job description

Ross Stores, Inc. in Austin, TX is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with products, operate registers, and help maintain a clean, well-merchandised store.

The role emphasizes safety, teamwork, and brand representation. Prior retail exposure is helpful; we value friendly, professional behavior and reliability in this fast-paced environment.