Retail Customer Experience Specialist

H.E.B.; Austin (TX); On-site; USD 21,000 - 25,000; Full time

Job summary

H.E.B. is seeking a Customer Service Representative in Austin, TX to stock, rotate and maintain a well-organized department while delivering superior service to shoppers.

You will assist customers in selecting products, answer questions, organize merchandise, prepare signage, and help with inventory control and back-room readiness for night crew and incoming trucks. The role emphasizes safety, sanitation, and adherence to SOPs, with opportunities to grow in a fast-paced retail environment that

Qualifications

• Strong customer service skills required.
• Clear communication and interpersonal abilities.
• Reading and writing proficiency.
• Planning and organizing skills expected.

Responsibilities

• Stock and rotate items daily; maintain department standards.
• Provide superior customer service and assist with selections and questions.
• Merchandize products effectively and use suggestive selling techniques.
• Ensure food safety, sanitation, and adherence to SOPs.

Skills

Strong customer service

Communication

Interpersonal skills

Reading and writing

Planning and organizing

Education

HS Diploma or GED

Job description

H.E.B. is seeking a Customer Service Representative in Austin, TX to stock, rotate and maintain a well-organized department while delivering superior service to shoppers.

You will assist customers in selecting products, answer questions, organize merchandise, prepare signage, and help with inventory control and back-room readiness for night crew and incoming trucks. The role emphasizes safety, sanitation, and adherence to SOPs, with opportunities to grow in a fast-paced retail environment that