Catering Sales Specialist — Food & Customer Experience

H.E.B.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H.E.B. in Austin, TX is seeking a Sales Rep to stock and sell products to new and existing retail customers. You will handle ordering, merchandising, and front-end presentation while following company standards for freshness, safety, and inventory control.

The role emphasizes customer service, product knowledge, and the ability to work in a fast-paced, temperature-controlled environment. Prior experience is valued; training is provided.

Qualifications

• 0–2 years experience typically required.
• Knowledge of department product, food preparation, and equipment used preferred.
• Extensive knowledge of specialty food products and food preparation essential.
• Strong customer service skills
• Passion for food
• Excellent interpersonal and communication skills
• Ability to work in fast paced environment
• Ability to work in extreme temperatures

Responsibilities

• Provide good customer service
• Organize, clean, and prepare back area for incoming deliveries
• Keep sales floor uncluttered and free from spills
• Stock and rotate items as needed
• Reset products and maintains shelf conditions ensuring integrity of shelf tags and signage in department
• Check shipments for out-of-date and damaged product to ensure freshness and quality of products
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

Skills

Customer service

Interpersonal skills

Communication skills

Fast paced environment

Extreme temperatures

Education

Materials handling equipment certification

Job description

H.E.B. in Austin, TX is seeking a Sales Rep to stock and sell products to new and existing retail customers. You will handle ordering, merchandising, and front-end presentation while following company standards for freshness, safety, and inventory control.

The role emphasizes customer service, product knowledge, and the ability to work in a fast-paced, temperature-controlled environment. Prior experience is valued; training is provided.